We cannot reveal sensitive information but we can give a brief explanation of what is going on. Anyway, if your tracks were removed and your order was still in progress, we will partially refund it for you no questions asked! We will calculate any reminder and refund the remaining amount. As is written clearly in our terms and conditions and also in the terms of Spotify, they frown upon the use of any marketing service. Once you choose to buy one of our services you take the risk with your own content. We are not responsible for the choices you make, not for the content you create nor for any royalties you might or might not earn. We just deliver our services as advertised. We got a lot of feedback from you and our backlog is overloaded with requests at the moment so we are sorry if we face a small delay in adding a service that you want or a feature that you have requested. shazam plays